Style Acre rated OUTSTANDING by CQC
CQC (Care Quality Commission) – the independent regulator for all adult health and social care services- has rated learning disability charity Style Acre ‘Outstanding’, after a 3-day inspection.
Chris Ingram, CO says: We were delighted that following the recent CQC inspection of our supported living services in November we achieved a rating of ‘outstanding’. We were inspected in 5 areas and achieved an ‘outstanding’ rating in 4 areas and ‘good’ in the other. Outstanding is the highest of the 4 possible ratings. Less than 2% of adult social care inspections achieve a rating of outstanding and less than 0.5% achieve this in 4 out of 5 areas so it really is something to be proud of.
As you can imagine everyone is really buzzing from the outcome and it is great to get formal recognition of the fantastic job everyone does. I would like to thank each and every one of you for the role you play, the support that you give us and the contribution you make to the charity, together we make an outstanding team.
In the report, the inspectors comment: “Without exception people spoke positively about their experience of the service and the successes they had been supported to achieve. It was clear the culture within the service valued the uniqueness of all individuals. People had access to a wide range of activities which took account of their personal preferences and were tailored to their individual needs. Staff went to exceptional lengths to encourage people to identify an activity that would enhance their health and well-being. There were many examples of people’s lives being transformed through accessing activities. There was an extremely caring culture that ensured people’s privacy was protected and respected. Everyone spoke of the openness of the service and without exception, people felt valued and listened to.”
Style Acre provides dedicated teams which support 95 people with learning disabilities, enabling them to live with their peers in 36 homes around Oxfordshire.
Director of Operations, Ben Lanes says: “I am absolutely delighted that the supported living service has been rated as ‘Outstanding’ overall, and ‘Outstanding’ in four out of five areas by the Care Quality Commission. This is an amazing achievement. The inspection team had to extend the inspection to see all the great work that has been done. I could not be prouder.”
We were also featured in the CQC’s 2017/18 report ‘The State of Care’ which highlighted our pioneering and bespoke approach to using technology to empower people we support. See page 111 ‘Equality through technology’ here CQC_stateofcare1718_report